Which of the following is NOT a tool/strategy for improving communication?

Feedback is indeed an essential component of communication processes, but it is not traditionally categorized as a specific tool or strategy designed to enhance communication within the TeamSTEPPS framework.

On the other hand, tools and strategies like SBAR, Call-out, and Check-back are directly aimed at improving communication effectiveness among team members. SBAR serves as a structured communication framework that helps convey critical information succinctly, ensuring that everyone is on the same page regarding the situation, background, assessment, and recommendations. Call-out facilitates clear communication by allowing team members to call out critical information or alerts, promoting situational awareness during tasks. Check-back is another vital strategy that reinforces communication by verifying that the message has been received and understood correctly, thus minimizing the risk of misunderstandings.

While feedback plays an important role in fostering a culture of open communication and continuous improvement, it does not serve as a structured tool like the others mentioned. Understanding the distinction helps clarify how various communication techniques function within a team-focused approach to patient safety and performance enhancement.