What type of approach does the DESC script represent?

The DESC script represents a constructive approach to communication, particularly in healthcare settings. The framework is designed to facilitate open and honest dialogue in a way that enhances understanding and cooperation among team members.

The DESC acronym stands for Describe the situation, Express your feelings, Specify your request, and Consequences. This structured format encourages individuals to address issues and concerns directly while maintaining respect for others. By focusing on facts and feelings rather than assigning blame or engaging in defensive behavior, the DESC script fosters a collaborative environment that is essential for improving team dynamics and enhancing patient safety.

Using a constructive approach helps team members work towards resolutions in a manner that promotes trust and strengthens collaboration, ultimately leading to better outcomes in patient care.