What is the purpose of the "C" in the DESC script?

The "C" in the DESC script stands for "Consequences." This part is crucial as it involves communicating the potential outcomes of a certain behavior or action to the individual or team involved. By outlining the consequences, team members can understand the impact of their actions on patient care and the overall team dynamic.

Using this approach fosters an environment of accountability, as it encourages individuals to reflect on how their behaviors affect others and the organization. It also provides an opportunity to discuss how to achieve a favorable outcome and emphasizes the importance of teamwork in improving patient safety and performance.

Consequences can be both positive and negative, and by discussing them openly, the DESC script helps to clarify expectations and promotes a culture of continuous improvement within healthcare teams.