In the DESC script, what does the "D" stand for?

In the DESC script, the "D" stands for "Describe." This initial step is crucial because it involves articulating the specific behavior or issue you want to address. By describing the situation clearly and factually, you set the stage for effective communication. This step helps to ensure that the parties involved have a shared understanding of the concern being discussed, creating a solid foundation for constructive dialogue.

The aim is not to define potential solutions or discuss personal feelings at this stage, but rather to present an objective account of what has occurred. This clarity is vital to facilitate appropriate teamwork and lead to improved outcomes in patient safety and performance.