How should a new resident handle a conflict with a long-standing nurse who is overly critical?

The correct response involves asking the nurse for a quick meeting to discuss criticisms, focusing on constructive communication. This approach demonstrates a proactive attitude towards conflict resolution, emphasizing the importance of direct dialogue in establishing a collaborative professional relationship.

By initiating a private conversation, the new resident can address concerns directly with the nurse in a controlled and respectful setting, which encourages an open exchange of perspectives. This method allows the resident to gain insight into the nurse's experiences and expectations while also articulating her own feelings about the criticisms. This fosters an environment where both parties can work together more effectively, aligning their goals for patient care without the pressure of a public setting.

Engaging with the nurse in this manner helps build professional rapport and can lead to practical strategies for improving teamwork and communication in the clinical setting, ultimately enhancing patient safety and care quality.