Define the 'Two-Challenge Rule' in TeamSTEPPS.

The 'Two-Challenge Rule' is an important strategy within the TeamSTEPPS framework that emphasizes the need for team members to feel empowered to voice their concerns about patient safety, especially when they perceive a risk or potential error. This rule is grounded in the principle that safety is paramount, and it encourages individuals to challenge decisions or actions that may compromise patient care.

Under this rule, when a team member raises a concern about a situation, it should be addressed and acknowledged at least twice. If the initial challenge does not result in the desired attention or resolution, the team member is encouraged to voice their concern again, potentially involving other team members to reinforce the importance of the issue. This allows for a more robust dialogue around critical safety concerns and ensures that issues are not overlooked or dismissed.

The effectiveness of the Two-Challenge Rule lies in promoting a culture of safety and open communication, where every member of the team feels responsible for patient outcomes and is empowered to speak up against authority when necessary. This contributes significantly to enhancing overall team performance and patient safety in healthcare settings.